for UK letting agents
AI workflow assessment for UK letting agents - find the admin swallowing your team's week.
We put 60 minutes into the agency and come out with an account of where the week actually went - renewals, gas-safety and EICR chases, maintenance triage, viewing follow-ups. Your office gets a written plan it can work down in order, tool by tool, with the setup spelled out for people reading it while the phone rings. If you’d rather we built what it finds, we do that too.
The compliance and comms that never make it onto a fee note.
Your team earns its keep on new instructions and renewals. Then a large share of every person's week goes on everything around it: renewal reminders to landlords and tenants, gas-safety and EICR chases, a leak reported by WhatsApp that needs a contractor and a landlord update, viewing confirmations, and the deposit-protection block on every new tenancy.
None of it bills out, so none of it is visible - but it is the reason a certificate slips, the reason the phone never stops, and the reason your negotiators are doing admin instead of agreeing lets. The cost of that is not abstract. A missed expiry is a legal problem, and a negotiator on the phone about somebody's leak is not the one agreeing your next let.
We use the 60 minutes to get an honest account of the week, then order the plan by what lifts off the office first. Everybody selling into lettings leads with compliance software; we start further back, with the chases and the messages your team still types out by hand.
Run your own numbers in the admin cost calculator for letting agents, or read the full breakdown in handling tenant enquiries with AI. If you’re weighing up quotes, here’s what UK providers charge for an AI audit, and why it varies.
The assessment is £799 - and what it finds comes out of your own portfolio.
Your six biggest time sinks - and what we do about each one.
We map your whole agency in the 60-minute session, then work backwards to the drains worth fixing first. Here is what that looks like for letting agents.
Tenancy renewal reminders and paperwork
A reminder to the landlord, a reminder to the tenant, a new fixed-term schedule, a deposit re-protection check - done by hand, on every tenancy, across the whole portfolio. We follow one renewal from the first reminder to the signed schedule and flag every point where somebody retypes something the system already holds.
Gas safety and EICR compliance chases
Certificates expire, access has to be arranged, and missing one is a legal problem, not just an admin one. We look at how expiries are tracked today - a spreadsheet, a CRM field, or somebody's memory - and set out the reminder-and-chase pattern that stops one slipping. The wording sits in your report.
Maintenance request triage
A leak comes in by email or WhatsApp: read it, judge the urgency, find a contractor, arrange access, update the landlord. We sort a month of maintenance reports by what each one actually needed, because the ones that follow the same path every time are the ones worth attacking first.
Viewing confirmations and follow-ups
Booking, confirming, reminding, then the follow-up that asks for an offer - the same run of messages for every viewing in the diary. We total the messages a single viewing generates from booking to feedback and pick out the ones that never change, which are the ones a draft can carry without losing the personal touch.
Deposit protection and tenant onboarding
Protect the deposit within 30 days, send the prescribed information, run Right to Rent, draft and counter-sign the AST - every new tenancy, done carefully. We walk a new tenancy through your office and work out how much of that sequence comes out identical every time, which is the test for whether building something would pay back at your volume.
Landlord updates and the never-quiet inbox
Anxious landlords, chasing tenants, contractor threads - the office inbox is a job in itself. We go through a busy week of it with you and name the message types that come back often enough to deserve a saved starting point.
What the assessment is, and what comes after.
The assessment is a diagnostic and a plan. Within two working days of your call you get a passcode-protected report: the AI and automation opportunities we have found for your agency, named tools with costs and setup time, step-by-step recipes, a prompt library, an impact-versus-effort ranking, and ROI worked out on your real numbers. It is written in plain English so you can act on it - no technical background needed.
The report is written so you can act on it yourself. If you’d rather we did the work, we build it: if the report flags something worth building - a compliance-chasing agent, say - we scope it with you and build it as an automation or an AI agent, in your own accounts (agents start from £949). If you would rather implement the quick wins yourself with someone beside you, an Implementation Session (£349, 90 minutes) is there for that. Once something is live, ongoing support keeps it running.
Most clients start with the assessment. If you already know the job you want built, you can go straight to a scoping call.
The kind of result we publish.
Real clients, in their own words - the full story, what we found, and the measurable change in their week.
“Knowing something and doing something are completely different things.”
Questions letting agents ask us.
Is tenant and landlord data safe if we start using AI tools?
We use Reapit, Alto or PropertyFile already. Does this replace it?
Will AI make our landlord communication feel impersonal?
Is £799 worth it for an agency like ours?
One payment. A written plan,
a live review call, and someone
checking in to make sure it happens.
A diagnostic session, personalised report, a live review call, and follow-up support. One payment for the assessment. Anything we build afterwards is quoted separately, and only if you want it.
Find out where your agency's hours actually go.
Book a 60-minute diagnostic. Get a report built around your agency within two working days, a live review call where we walk you through it, and follow-up support. Money back if it doesn't show at least 5 hours a week worth reclaiming.
Book your assessment →