AI workflow assessment for UK logistics and haulage - cut the back-office admin behind every load.
We sit down with your operation for 60 minutes, diagnose where the office hours actually go - route and manifest admin, driver and tacho compliance, chasing proof of delivery, back-office reconciliation - and hand back a report built around how you run the fleet: named tools, step-by-step recipes, and a prioritised plan to reclaim the time. Not a template.
The transport-office admin behind every load that leaves the yard.
You earn on freight moved and loads delivered on time. Then the office fills with the work in between: planning the day's routes and building manifests, keeping drivers' hours and tachographs compliant, chasing the signed proof of delivery you need before you can invoice, and rebooking the drops that couldn't be made.
None of it turns a wheel, but all of it has to happen - and it is the reason invoicing runs a week behind, the reason a compliance date nearly slips, and the reason the transport office is flat out while the fleet is the easy part. You know AI could take some of it. You just need someone to show you exactly where, and in what order, for an operation that runs the way yours does.
That is what the assessment is for. Not another telematics upsell, not a generic tool list - a 60-minute diagnostic of your operation and a plan built around what will genuinely give you the hours back.
The transport-office admin behind every load - and what it's worth fixing.
We don't put a single headline figure on logistics admin here, because your mix of contract work, multi-drop and back-loads decides it - a next-day parcel operation loses time differently to a bulk haulier on regular trunking. What we can say from looking across UK operators is that the biggest drains are consistent: route and manifest admin, driver and tacho compliance, chasing proof of delivery, and back-office reconciliation.
One documented example shows the size of the prize. A Birmingham logistics firm cut missed-delivery rescheduling by 22% and grew from £5m to £20m in revenue - not from a big software rollout, but after an operations team member spotted a single high-volume, repetitive phone task and automated it. The lesson was the method, not the tool: start from a specific, measurable process. The assessment does exactly that first step for you, measuring your actual week rather than a benchmark, so the number in your report is yours, not an average.
Run your own numbers in the admin cost calculator, or read the full breakdown in our Birmingham haulage case study.
The assessment is £799 - and we work the numbers out from your actual week, not a sector average.
Your six biggest time sinks - and what we do about each one.
We map your whole operation in the 60-minute session, then work backwards to the drains worth fixing first. Here is how that lands on the specific admin hauliers feel.
Route planning and manifest admin
Building the day's runs, sequencing multi-drop, and rebuilding the plan every time an order lands late or a vehicle goes off the road - hours in a planner or spreadsheet before a wheel turns. We map how planning works in your office and show where AI and a tighter integration take the repetitive part off your hands, and where a human dispatcher still has to make the call.
Driver hours and tacho compliance
Downloading and reviewing tachograph data, tracking drivers' hours and the Working Time Directive, logging infringements, and chasing licence, CPC and medical expiries before they lapse. Miss one and it is a DVSA and O-licence problem, not just an admin one. We show where AI shrinks the paperwork around compliance while your transport manager keeps the judgement.
Chasing proof of delivery
Collecting signed PODs off drivers and devices, matching each one to its job, and hunting down the missing ones before you can raise an invoice - days of cash tied up in paperwork that hasn't caught up. We map your POD flow and show where reminders and an AI-assisted match turn the chase into a quick, batched job.
Failed deliveries and re-bookings
The drop that couldn't be made: the call to the customer, the reschedule, the re-plan onto tomorrow's run, the note back to the client. Minutes each, hours across a busy week. We show which parts an assistant and saved drafts take off the transport desk, and which still need a person on the phone.
Back-office reconciliation
Matching PODs to invoices, reconciling fuel and mileage, settling owner-drivers and subcontractors, and running self-billing - repetitive checking that never bills. We look at where AI and a wired-up flow remove the double-keying and the line-by-line matching.
Customer ETAs and booking-in
The 'where's my load?' calls, the ETA updates, and booking delivery slots with RDCs and depots. We give you drafts and a workflow for the messages you send most, so keeping customers informed stops eating the transport desk's day.
What this is - and what it isn’t.
The assessment is a diagnostic and a plan. Within two working days of your call you get a passcode-protected report: the AI and automation opportunities we have found for your operation, named tools with costs and setup time, step-by-step recipes, a prompt library, an impact-versus-effort ranking, and ROI worked out on your real numbers. It is written in plain English so you can act on it - no technical background needed.
It is guidance, not us doing the work for you. If the report flags something worth building - a proof-of-delivery chaser, say - the Custom AI Agent Build is a separate product from £2,500, scoped case by case. If you would rather implement the report’s quick wins yourself with someone beside you, the Implementation Kickstart (£349, 90 minutes) is there for that. The assessment always comes first.
Questions logistics operators ask us.
We already run a transport management system. Does this replace it?
Is our customer and driver data safe if we start using AI tools?
Can AI actually help with compliance, or is that too risky to automate?
Is £799 worth it for a small fleet?
One payment. A written plan,
a video walkthrough, and someone
checking in to make sure it happens.
A diagnostic session, personalised report, video walkthrough, and follow-up support. One payment, no ongoing costs.
Find out where your operation's hours actually go.
Book a 60-minute diagnostic. Get a report built around your operation within two working days, a video walkthrough, and follow-up support. Money back if it doesn't show at least 5 hours a week worth reclaiming.
Book your assessment →Not ready to book? Take the free 2-minute AI readiness quiz to see where your operation stands.