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AI workflow assessment for UK bookkeepers - HoursBack

AI workflow assessment for UK bookkeepers - find the admin around every client's books.

Sixty minutes, booked before or after the month-end crunch rather than in the middle of it, spent working out where your week goes around the books - chasing records, reconciliation queries, VAT and MTD prep, onboarding. You get back a written plan you could hand to whoever looks after your software, with the setup for each recommendation already written.

Report in two working daysUK-registered + UK-deliveredMoney-back if we don't find 5+ hours a week
Book your assessment - £799 →
Sound familiar?

The chasing and querying around every set of books.

You price the bookkeeping. Then the week fills with the work around it: chasing clients for the receipts and statements you need, resolving the 'what's this transaction?' queries, prepping VAT returns under Making Tax Digital, and onboarding each new client with engagement letters, AML checks and software access.

None of it is the bookkeeping itself, but all of it has to happen before the books can close - and it is the reason month-end runs late and you can't take on the next client without more hours. Every period it comes round again, in the same order, on much the same clients, and the practice grows by adding hours rather than by getting faster.

Sixty minutes on the practice, then a plan you could hand to whoever sets your software up. Bookkeepers get pitched apps aimed at the data entry you automated years ago; what is left is the chasing and the queries, so that is where we start.

What the admin costs

The record-chasing and query work that fills a bookkeeper's week.

No headline figure here, because a practice on fixed monthly fees loses time in a different shape to one billing by the hour, and a book weighted towards VAT-registered clients moves it again. What holds across the practices we assess is which jobs do the damage: chasing records, reconciliation queries, VAT and MTD prep, and onboarding.

If you want a figure to work from before booking anything, the admin cost calculator does the sum on your own hours and rate. The session goes further than a sum: we take a couple of clients you would call typical and follow a full period on each, from the first request for records to the point the books close, marking who touched what along the way.

Run your own numbers in the admin cost calculator for accountants and bookkeepers, or read the full breakdown in streamlining bookkeeping client onboarding with AI.

The assessment is £799 - and what it finds sits on your own client book, client by client.

What the assessment does for your practice

Your six biggest time sinks - and what we do about each one.

We map your whole practice in the 60-minute session, then work backwards to the drains worth fixing first. Here is how that lands on the specific admin bookkeepers feel.

Chasing client records

The receipts, bank statements and missing invoices you need before anything reconciles - three or four follow-ups per client, every period. We take one period on one client and write down everything it took to get a complete set of records in: the requests, the reminders, the phone call in the end.

Client onboarding

Engagement letter, AML checks, software access, opening balances, the handover from the last bookkeeper. We line up two recent onboardings side by side and mark what actually differed. Where almost nothing did, a template earns its keep; where a lot did, it will not.

Reconciliation and coding queries

The 'what's this £240 to a name I don't recognise?' question, multiplied across every client. We group a month of queries by what caused them, because a query caused by a missing habit at the client's end gets fixed very differently to one caused by a coding rule at yours.

VAT returns and Making Tax Digital

Quarterly VAT prep, MTD submissions and the deadline pressure that comes with them, across a whole client book. We work through a quarter's VAT run and separate the checking from the deciding. Checking is where a system helps; deciding stays with you.

Receipt and statement processing

Even with Dext or AutoEntry there's a categorisation and query layer left over. We pick one client's month of receipts and see how many needed a human decision rather than a rule, because that is what decides whether more automation helps you or simply moves the work.

The capacity ceiling

Clients you can't take on because the admin already fills the month. Your report orders the fixes by hours returned, and it starts with the month-end that runs late, because that is what stops you saying yes to the next client.

What this is - and what it isn’t.

The assessment is a diagnostic and a plan. Within two working days of your call you get a passcode-protected report: the AI and automation opportunities we have found for your practice, named tools with costs and setup time, step-by-step recipes, a prompt library, an impact-versus-effort ranking, and ROI worked out on your real numbers. It is written in plain English so you can act on it - no technical background needed.

It is guidance, not us doing the work for you. If the report flags something worth building - a records-chasing agent, say - the Custom AI Agent Build is a separate product from £949, scoped case by case. If you would rather implement the report’s quick wins yourself with someone beside you, the Implementation Kickstart (£349, 90 minutes) is there for that. The assessment always comes first.

Client case studies

The kind of result we publish.

Real clients, in their own words - the full story, what we found, and the measurable change in their week.

Headshot of Joanne South
Joanne South
Co-director, UK Growth Coach

Knowing something and doing something are completely different things.

Read Joanne’s story →
Projected~7-8 hrs/week
Identified in the report, achievable once the roadmap is in place

See all case studies

Joanne South case study
Common questions

Questions bookkeepers ask us.

Is client financial data safe if we start using AI tools?
Yes, with the right setup. We only recommend business-account plans that keep client data private and do not train on your inputs, and the assessment flags the data-protection questions to check against your obligations before any rollout. You stay in control of what you switch on.
We already use Dext and Xero. Is there anything left to save?
Usually, yes. Those handle data entry well, but they don't touch records chasing, client onboarding, or the query time that leaks out of every week. The report looks across the whole practice, not just the processing, and points you at the highest-value fixes first.
How is this different from your accountants page?
Bookkeeping and accountancy overlap, but your week is weighted differently - more record-chasing and reconciliation queries, less advisory and year-end work. The assessment is built around your actual workflow, so the recommendations fit a bookkeeping practice rather than a general accountancy one.
Is £799 worth it for a smaller practice?
It costs less than the monthly fee on a couple of clients, and it's guaranteed: if your report doesn't show at least 5 hours a week worth reclaiming, the £799 comes straight back. Everything in it was measured on your own client book rather than a benchmark.
Choose your package

One payment. A written plan, a video walkthrough, and someone checking in to make sure it happens.

A diagnostic session, personalised report, video walkthrough, and follow-up support. One payment, no ongoing costs.

Find out where your practice's hours actually go.

Book a 60-minute diagnostic. Get a report built around your practice within two working days, a video walkthrough, and follow-up support. Money back if it doesn't show at least 5 hours a week worth reclaiming.

Book your assessment →